Shipping Policy
At Charjd, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed and shipped.
Shipping Locations
We currently ship across India
Orders are delivered to serviceable locations through trusted courier partners
Order Processing Time
Orders are usually processed within 1–2 business days after payment confirmation
Orders placed on Sundays or public holidays will be processed on the next working day
Delivery Time
Estimated delivery time is 3–7 business days, depending on your location
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout
Any promotional free shipping offers will be mentioned on the website
Shipment Tracking
Once your order is shipped, tracking details will be shared via email or SMS
Customers can track their shipment using the provided tracking link
Delays & Exceptions
Charjd is not responsible for delays caused by:
Incorrect or incomplete delivery address
Natural disasters, strikes, or government restrictions
Courier partner or logistics issues beyond our control
Delivery Issues
If a product is received in a damaged condition, please contact us within 48 hours of delivery with images
For missing or incorrect items, notify us within 48 hours for quick resolution
Undelivered or Returned Shipments
Orders returned due to incorrect address, failed delivery attempts, or refusal by the customer may not be eligible for reshipment without additional shipping charges