{"id":424,"date":"2026-09-11T10:30:15","date_gmt":"2026-09-11T10:30:15","guid":{"rendered":"https:\/\/charjd.com\/?page_id=424"},"modified":"2026-09-11T12:37:58","modified_gmt":"2026-09-11T12:37:58","slug":"return-policy-page","status":"publish","type":"page","link":"https:\/\/charjd.com\/?page_id=424","title":{"rendered":"Return Policy Page"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"424\" class=\"elementor elementor-424\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c412f83 e-con e-atomic-element e-flexbox-base e-4d2c43a \" data-id=\"c412f83\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"c412f83\">\n    \t\t<div class=\"elementor-element elementor-element-db89bc2 elementor-widget elementor-widget-heading\" data-id=\"db89bc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1092671 elementor-widget elementor-widget-text-editor\" data-id=\"1092671\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for shopping at\u00a0<strong>charjd.com<\/strong>. We strive to offer high-quality charging solutions, cables, and everyday tech essentials. If you are not entirely satisfied with your purchase, we are here to help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5770d4 elementor-widget elementor-widget-heading\" data-id=\"f5770d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Return Eligibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9fb922 elementor-widget elementor-widget-text-editor\" data-id=\"c9fb922\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To be eligible for a return or replacement, please ensure that:<\/p><ul><li>The item was purchased within the last\u00a0<strong>7 days<\/strong>.<\/li><li>The product is unused, undamaged, and in the same condition as when you received it.<\/li><li>The product must be in its original packaging, including all cables, accessories, manuals, and tags.<\/li><li>You have the original receipt, invoice, or proof of purchase.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed6de1 elementor-widget elementor-widget-heading\" data-id=\"6ed6de1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Non-Returnable Items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7327f4b elementor-widget elementor-widget-text-editor\" data-id=\"7327f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The following items cannot be returned:<\/p><ul><li>Products purchased on clearance, final sale, or promotional discounts (unless defective).<\/li><li>Products showing signs of physical damage, liquid damage, misuse, or unauthorized modification.<\/li><li>Items missing original packaging or accessories.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7a195 elementor-widget elementor-widget-heading\" data-id=\"6d7a195\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Damaged or Defective Products\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04f2a93 elementor-widget elementor-widget-text-editor\" data-id=\"04f2a93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you receive a defective or damaged item (e.g., non-working charger or broken cable upon delivery):<\/p><ul><li>Please notify us within\u00a0<strong>48 hours<\/strong>\u00a0of receiving the delivery.<\/li><li>Provide clear photo or video proof showing the defect\/damage along with your order ID.<\/li><li>Once verified, we will arrange a free replacement or issue a full refund.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44bb7e0 elementor-widget elementor-widget-heading\" data-id=\"44bb7e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Warranty Claims\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e53afb elementor-widget elementor-widget-text-editor\" data-id=\"1e53afb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your product encounters technical issues after the 7-day return window, it may be covered under our product warranty. Please visit our\u00a0<a href=\"https:\/\/charjd.com\/warranty\/\">Warranty Registration Page<\/a>\u00a0to register your product or initiate a warranty claim.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33a084e elementor-widget elementor-widget-heading\" data-id=\"33a084e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Return Process\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc04b5 elementor-widget elementor-widget-text-editor\" data-id=\"9bc04b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To initiate a return or replacement:<\/p><ol><li>Contact our customer support team at\u00a0<a href=\"mailto:support@charjd.com\">support@charjd.com<\/a>\u00a0with your order number and reason for return.<\/li><li>Our team will inspect your request and provide return shipping instructions if approved.<\/li><li>Pack the product securely to prevent damage during transit.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f18fe9 elementor-widget elementor-widget-heading\" data-id=\"3f18fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Shipping Costs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c214d7 elementor-widget elementor-widget-text-editor\" data-id=\"5c214d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>If the return is due to a product defect, transit damage, or an error on our part, we will cover the return shipping costs.<\/li><li>For standard returns or exchange requests (change of mind), the customer is responsible for paying all return shipping fees. Shipping charges are non-refundable.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6438c94 elementor-widget elementor-widget-heading\" data-id=\"6438c94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Refunds\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-981da8d elementor-widget elementor-widget-text-editor\" data-id=\"981da8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Once your returned item is received and inspected by our Quality Control team, we will notify you via email regarding the approval or rejection of your refund.<\/p><ul><li><strong>Prepaid Orders:<\/strong>\u00a0If approved, your refund will be processed back to your original method of payment (Credit\/Debit Card, UPI, Net Banking) within 5-7 business days.<\/li><li><strong>Cash on Delivery (COD) Orders:<\/strong>\u00a0Refunds will be issued via UPI transfer or bank transfer after you provide your bank account details.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe258ab elementor-widget elementor-widget-heading\" data-id=\"fe258ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Contact Us<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acd6ff5 elementor-widget elementor-widget-text-editor\" data-id=\"acd6ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions or concerns regarding our Return &amp; Refund Policy, please get in touch with us:<\/p><div class=\"contact-info\"><p><strong>Charjd Customer Support<\/strong><\/p><p>Email:\u00a0<a href=\"mailto:support@charjd.com\">support@charjd.com<\/a><\/p><p>Website:\u00a0<a href=\"https:\/\/charjd.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/charjd.com<\/a><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-b2bd120 e-con e-atomic-element e-flexbox-base e-d3760f8 \" data-id=\"b2bd120\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"b2bd120\">\n    \t\t<div class=\"elementor-element elementor-element-8cf30f8 elementor-widget elementor-widget-image\" data-id=\"8cf30f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1293\" height=\"434\" src=\"https:\/\/charjd.com\/wp-content\/uploads\/2026\/09\/a690528bed0745d5bd297d79d33e8ddc.webp\" class=\"attachment-full size-full wp-image-493\" alt=\"\" srcset=\"https:\/\/charjd.com\/wp-content\/uploads\/2026\/09\/a690528bed0745d5bd297d79d33e8ddc.webp 1293w, https:\/\/charjd.com\/wp-content\/uploads\/2026\/09\/a690528bed0745d5bd297d79d33e8ddc-300x101.webp 300w, https:\/\/charjd.com\/wp-content\/uploads\/2026\/09\/a690528bed0745d5bd297d79d33e8ddc-1024x344.webp 1024w, https:\/\/charjd.com\/wp-content\/uploads\/2026\/09\/a690528bed0745d5bd297d79d33e8ddc-768x258.webp 768w, https:\/\/charjd.com\/wp-content\/uploads\/2026\/09\/a690528bed0745d5bd297d79d33e8ddc-600x201.webp 600w\" sizes=\"(max-width: 1293px) 100vw, 1293px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Thank you for shopping at\u00a0charjd.com. We strive to offer high-quality charging solutions, cables, and everyday tech [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-424","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/charjd.com\/index.php?rest_route=\/wp\/v2\/pages\/424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/charjd.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/charjd.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/charjd.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/charjd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=424"}],"version-history":[{"count":17,"href":"https:\/\/charjd.com\/index.php?rest_route=\/wp\/v2\/pages\/424\/revisions"}],"predecessor-version":[{"id":496,"href":"https:\/\/charjd.com\/index.php?rest_route=\/wp\/v2\/pages\/424\/revisions\/496"}],"wp:attachment":[{"href":"https:\/\/charjd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}